Fashion Yoomi ships orders to eligible delivery locations using third-party logistics and courier partners. Shipping availability and delivery timelines may vary depending on the destination, product availability and other operational factors.

Orders are processed after successful order confirmation and payment verification where applicable.

Processing may include order verification, product preparation, packaging and handover to the shipping partner.

Orders are generally processed within 1–3 business days after confirmation. Processing may take longer during holidays, promotional periods, high order volumes or circumstances beyond our reasonable control.

Delivery time depends on the destination and courier service selected. Estimated delivery timelines, where available, may be communicated during the ordering process or through shipment tracking information.

Applicable shipping charges, if any, will be displayed during the checkout process before the order is placed. Shipping charges may vary based on the delivery location, order value, package size, weight or applicable promotional offers.

Customers are responsible for providing a complete and accurate delivery address and contact number. Fashion Yoomi may not be responsible for delays or failed delivery resulting from incorrect, incomplete or inaccessible delivery information provided by the customer.

Once an order has been shipped, tracking details may be made available through the website, application or the applicable logistics partner. Tracking information is provided by the shipping provider and may take some time to become active after shipment.

Courier partners may make multiple delivery attempts depending on their operational policies. If delivery cannot be completed because the recipient is unavailable, the address is incorrect, the shipment is refused or for other reasons, the shipment may be returned to the sender.

Delivery may be delayed due to weather conditions, natural disasters, transportation disruptions, strikes, government restrictions, technical issues, courier operational delays or other circumstances beyond our reasonable control.

If you receive a package that appears damaged, tampered with or contains an incorrect product, please contact Fashion Yoomi as soon as possible. Supporting photographs or other relevant information may be requested to investigate the issue.

Shipping availability depends on the locations supported by Fashion Yoomi and its logistics partners. If a particular delivery location is not serviceable, the order may not be accepted or may require an alternative delivery address.